Top 12 Questions to Ask When Shopping for a New RV

Feb. 27 2024 Buying Guide By Noteboom RV

Embarking on the journey of purchasing an RV opens up a world of travel possibilities. As you prepare to navigate the range of choices at the dealership, it's crucial to arm yourself with the right questions to ensure you make an informed decision that aligns with your travel aspirations and budget.

Understanding the nuances of RVing is essential to finding the perfect home-on-wheels. It's not just about the thrill of buying an RV; it's about comprehensively evaluating the various factors that contribute to your long-term satisfaction and comfort. From verifying the tow capacity of your current vehicle to the nitty-gritty of warranties, service agreements, and seasonal promotions, each aspect demands careful consideration to ensure your investment truly enhances your lifestyle.

The buying process can be as exciting as planning your first trip, but to make it seamless, knowing what to ask is key. 

  1. What are the best RV brands?

When shopping for a new RV, understanding the merits of various brands can help you make an informed decision. Here's a brief guide on some popular RV brands and what makes them stand out:

Alliance RV

  • Quality: Commitment to quality construction, innovative design features, and luxury amenities.

  • Types of RVs: Fifth-wheel RVs and travel trailers.

Alliance RV models often feature spacious and well-appointed interiors, modern styling, and high-end finishes. Their RVs are designed to provide comfort and convenience for travelers seeking a premium camping experience. Additionally, Alliance RV emphasizes customer satisfaction and aims to exceed expectations in both product quality and customer service.

Keystone RV

  • Quality: Diverse lineup catering to various camping preferences and lifestyles.

  • Types of RVs: A wide range including travel trailers, fifth wheels, toy haulers, destination trailers, and ultra-lite trailers.

Keystone RVs are recognized for their quality construction, innovative features, and value for money. Many Keystone models boast spacious and well-designed interiors, along with amenities such as modern kitchens, comfortable sleeping quarters, and ample storage. The brand is also known for its commitment to customer satisfaction and providing reliable, durable RVs for adventurers and families alike.

CrossRoads RV

  • Quality: Commitment to providing affordable RV options without sacrificing quality or comfort.

  • Types of RVs: Travel trailers, fifth wheels, toy haulers, and destination trailers.

CrossRoads RVs are recognized for their innovative floor plans, functional designs, and durable construction. They often feature spacious living areas, well-equipped kitchens, and modern amenities to enhance the camping experience. Additionally, CrossRoads RVs are known for their attention to detail and focus on customer satisfaction, making them a popular choice for both new and experienced RV enthusiasts.

Dutchmen RV

  • Quality: Wide range of floor plans and options to suit different camping preferences and needs.

  • Types of RVs: Travel trailers, fifth wheels, toy haulers, and expandable trailers.

Dutchmen RVs are recognized for their innovative designs, quality construction, and affordable pricing. They often feature spacious interiors, modern amenities, and functional layouts that maximize comfort and convenience while camping. Additionally, Dutchmen RVs are known for their reliability and durability, making them a popular choice among RV enthusiasts looking for value and quality in their recreational vehicles.

Forest River RV

  • Quality: Focus on customer satisfaction; offers a variety of upgrades.

  • Types of RVs: A vast array of RV types, including expandable campers and toy haulers.

Forest River RVs are recognized for their innovation, quality construction, and wide array of features. They often boast spacious and well-appointed interiors, modern amenities, and durable materials. Additionally, Forest River is known for its commitment to customer satisfaction and providing reliable, versatile RVs suitable for everyone from weekend adventurers to full-time RVers.

Heartland RV

  • Quality: Innovative designs, quality construction, and luxurious amenities.

  • Types of RVs: Travel trailers, fifth wheels, toy haulers, and luxury fifth wheels.

Heartland RVs often feature spacious and well-appointed interiors, upscale finishes, and modern conveniences such as residential-style kitchens and bathrooms. They are recognized for their attention to detail and craftsmanship, providing RVers with comfort and luxury on the road. Additionally, Heartland RVs are known for their durability and reliability, making them a popular choice among those seeking high-end RVs for extended travel or full-time living.

When assessing your options, consider what aspects of quality are most important to you, such as durability, eco-friendliness, or state-of-the-art features. Remember to weigh the types of RVs available against your specific travel needs and preferences. Happy RV hunting!

  1. What comes standard with a new RV?

Knowing the standard features that typically come with a new RV is crucial. Here's a quick rundown of what you can expect.

Living Essentials:

  • Bed: Comfort is key, and most new RVs come with a designated sleeping area. You'll usually find fixed beds with mattresses that may vary in size from twin to king.

  • Bathroom: Basic setups include a toilet and shower, with some offering an integrated sink or a separate vanity area.

  • Kitchen: A standard kitchen in an RV usually features a stove, often with multiple burners, and a refrigerator to keep your food fresh. Size and power source can vary.

Convenience Features:

  • Heater: Most new RVs are equipped with a heating system to keep you cozy on chilly nights.

  • Awning: An extendable awning is common to provide shade and outdoor living space, perfect for sunny days.

Remember these are standard features, and your new RV might come with additional options or may allow customization. Check the specs carefully to ensure you know what comes with your particular model. Keep an eye out for the essentials that will make your RV feel like a home away from home.

  1. What does the warranty cover?

When you're in the market for a new RV, understanding the warranty coverage is crucial. A warranty can be your safety net for maintenance and service issues, but it's important to know exactly what you're getting.

  • What's Covered: Start by asking what components are covered by the warranty. Typically, this will include the RV's major systems but may exclude items subject to wear and tear.

  • Length of Coverage: Look into how long the warranty lasts. Some warranties may have different durations for different parts of the RV.

  • Service Locations: Find out where you can receive service. Noteboom RV is equipped to service your new RV, but where can you go when you’re on the road?

It's a good idea to get a clear definition of what is considered a mechanic issue versus a maintenance responsibility. Warranties often cover mechanical failures but not routine upkeep, so clarifying this upfront can save you headaches later.

Exclusions

Be attentive to the exclusions. This information is as important as what is covered because it outlines potential future costs that you will be responsible for. Ask for a written copy of the warranty terms to review.

Transferability

Some warranties are transferable to a new owner, which can be a selling point if you plan to sell your RV before the warranty expires.

Remember, warranties vary by manufacturer and model, so don’t hesitate to ask specific questions about the coverage before you make your purchase. And always ensure you get the warranty details in writing, so you have a solid reference for the future.

  1. How can I finance my new RV?

When you're shopping for a new RV, understanding your financing options is key to making a budget-friendly purchase. Here's what you should consider:

Dealer Financing: Noteboom RV can get you pre-approved for financing in a matter of seconds, and there’s no effect on your credit score.

Bank Loans: You can also compare offers from banks or credit unions, though this may take longer.

Interest Rates and Loan Terms: Pay attention to the annual percentage rate (APR) and the length of the loan. A lower APR can save you money in the long run, while a shorter loan term can reduce overall interest but result in higher monthly payments.

Down Payment: Consider how much money you can put down upfront. A larger down payment typically leads to lower monthly payments and may improve your interest rate.

Extended Service Plan: An extended service plan might be offered during financing. Weigh the cost against the potential value it brings and how it fits into your financial plan.

Remember, read the fine print and ask for clarification on any terms that seem complex. With careful research and thoughtful questions, you'll secure financing that fits your budget and gets you into the RV of your dreams.

  1. What extra equipment will I need?

When shopping for a new RV, it's important to consider the additional equipment you'll need for a safe and comfortable journey.

  • Towing Gear: If you plan on towing your RV, ensure you have a reliable tow vehicle with the appropriate hitch system. Specific weight distribution and stabilizing hitches are essential to maintain control on the road.

  • Brake Controller: Allows for synchronized braking between the tow vehicle and RV for increased safety.

  • Towing Mirrors: Extends your field of vision to keep an eye on your RV and traffic.

  • Generator: Invest in a quiet and efficient generator to power your RV without hookups. It will provide you with electricity to run air conditioning, a refrigerator, and other appliances.

  • Hot Water Heater: Look for an RV that includes a reliable hot water heater. It's essential for comfortable showers and washing dishes, especially in colder climates or during the winter months.

  • Maintenance Supplies: Keep your RV in top shape with a basic set of tools, motor oil, and transmission fluid. Also, have an emergency road kit which includes items like a flashlight and fire extinguisher for unexpected situations on the road.

Always review the specifics of included equipment with your dealer to make sure you're fully equipped for your adventures. Happy RV shopping!

  1. How many amps is the RV rated for?

When looking at different RV models, check the amperage capacity, typically ranging from 30 to 50 amps. A higher amperage capacity means you can use more electrical devices simultaneously without overloading the system.

Generator Considerations:

  • Built-In vs Portable: Some RVs come with built-in generators, while for others, you may need to purchase a portable one.

  • Fuel Type: Generators typically run on gasoline, diesel, or propane. Your choice may depend on availability and personal preference.

  • Size and Output: Ensure the generator can handle the power requirements of all the appliances you plan to use, especially if you intend to be off-grid.

Use the following checklist when discussing electrical specifications with your dealer:

  • Does the RV come with a built-in generator?

  • What is the amperage capacity of the RV?

  • Is there room to add additional batteries if needed?


  1. What’s the proper way to set up and tear down?

As you scout for a new RV, understanding set-up and tear-down procedures will ensure you're prepared for the journey ahead. These procedures are crucial for maintaining your RV's longevity and ensuring every trip goes smoothly.

Maintenance Schedule:
Adhere to a regular maintenance schedule to prevent unexpected issues during your set-up and tear-down. Frequent checks will keep your RV functioning properly, and you'll be more familiar with the process each time you do it.

  • Pre-Set-Up: Before anything, consult the RV's manual; it's your go-to for specific guidelines.

  • Post-Tear-Down: Perform a routine check-up to spot any potential issues after each trip.

Regular Maintenance:

  • Before Set-Up: Inspect seals, lubricate hinges, and check tire pressure.

  • After Tear-Down: Clean filters, drain and flush tanks, and examine the engine and battery.

Use the following checklist to assist you:

Set-Up Steps


Level your RV


Connect to hookups


Secure any loose items inside


Expand slide-outs



Tear-Down Steps


Retract awnings and slide-outs


Disconnect from hookups


Store loose items securely


Retract jacks and stabilizers


Perform a final walk-around inspection


Remember, every RV is unique, and so are its procedures. Asking about set-up and tear-down when purchasing can save you time and trouble down the road. Happy RVing!

  1. What type of propane system does it have?

Before heading out on your next adventure, make sure you understand your RV's propane system. It's the powerhouse for many appliances and can impact your travel experience significantly.

Types

Your RV will either have an ASME (American Society of Mechanical Engineers) tank, mostly found on motorhomes that are not removed and refilled, or DOT (Department of Transportation) cylinders, common in travel trailers and camper vans, which you can take out and refill. Here are the specific characteristics:

  • ASME Tanks: Permanently mounted; refillable on-site

  • DOT Cylinders: Portable; refilled or exchanged off-site

Be sure to check your RV manual to identify which type of tank you have and its specific maintenance requirements to keep everything running smoothly.

Refilling and Locations

Finding a place to refill your propane tank is important, especially if you're planning to go off-grid or embrace the full RV lifestyle. Here's how you can manage refills:

  • Refill Stations: RV campgrounds, gas stations, and specialized propane dealers offer refilling services.

  • Tank Exchange: Convenience stores and retailers such as hardware and grocery stores may offer an exchange program for DOT cylinders.


  1. How long can you run the batteries without hookups?

Understanding off-grid power is critical, especially during remote trips where you won't have electrical hookups. Your battery is your lifeline while off-grid, so here's what you need to know:

  • Battery Types: Different batteries have different maintenance levels.

    • Flooded lead-acid batteries require distilled water top-ups and terminal cleaning.

    • Gel cell batteries and Absorbent Glass Mat (AGM) batteries offer less maintenance but at a higher cost.

  • Usage Habits: Knowing how much power you consume daily will help you plan accordingly. Consider your use of lights, appliances, and any electronic devices that will draw power from your battery.

  • Conservation Tips: Be mindful of your energy use.

    • Switch to LED lighting to save power.

    • Unplug devices when not in use.

    • Consider energy-efficient appliances.

  • Solar Power: Adding solar panels can recharge your batteries during daylight hours, extending your off-grid capabilities.

  • Monitoring: Keep track of your battery levels with a reliable monitoring system to avoid being caught without power.

  1. What are the best practices for winterizing, storing, etc.?

Proper seasonal maintenance of your RV is crucial for ensuring years of enjoyable travel. As the seasons change, so do your RV's needs. Here's your friendly guide to keeping your RV in top condition throughout the year.

Spring (De-Winterizing)

  • Inspect seals & seams: Check for cracks or openings to prevent water damage.

  • Batteries: Charge and install your batteries, confirming they hold a charge.

  • Tires: Check tire pressure and look for cracks or signs of wear.

Summer (Maintenance)

  • Air Conditioning (A/C): Clean filters and confirm it's running smoothly.

  • Maintain fluids: Regularly check oil, brake, and transmission fluids.

  • Pest control: Look for any signs of pests and set preventative measures.

Fall (Service & Maintenance)

  • Heating system: Test your furnace and replace filters.

  • Plumbing: Inspect for leaks and repair as necessary.

  • Slide-outs & awnings: Lubricate moving parts and clean top surfaces.

Winter (Winterizing)

  • Antifreeze: Add RV-specific antifreeze to the plumbing system.

  • Interior: Remove all perishables and moisture-absorbing materials.

  • Exterior: Apply a protective cover and store your RV in a dry place.

Creating and sticking to a maintenance schedule can help ensure your RV is always ready for the road. Regular service checks not only enhance longevity but also promote a safe and comfortable travel experience. Remember, a little maintenance goes a long way!

  1. Where can I get service?

When stepping into the world of RV ownership, the quality of service from both dealers and manufacturers plays a pivotal role in your experience. The Noteboom RV team is knowledgeable not only about the RVs in our inventory but also about towing capacities and compatibility with your vehicle.

Our RV service department can handle customization, maintenance, repairs, and parts availability. Our goal is to provide comprehensive service to keep you on the road with minimal downtime.

We train and industry-certify our technicians through top-tier programs, while also providing them with state-of-the-art equipment. Our comprehensive diagnostics test is a part of this—our experts are able to thoroughly examine your camper quickly and efficiently.

For warranty work while you’re on the road, many manufacturers have large, nationwide dealer networks that can help you out.

Your RV is not just a vehicle; it's your passport to adventure, and the right support network is crucial to a trouble-free journey.

  1. Do you offer any dealer perks?

When you're in the market for a new RV, exploring the array of dealership perks can lead to significant benefits and savings. Dealers like Noteboom RV often offer promotional discounts or membership bonuses that can reduce the upfront cost of your RV.

Available Deals: Check Noteboom RV’s Deals of the Week page or ask about current sales promotions when visiting the dealership. These can vary by season or be linked to RV shows, which often feature special pricing.

  • Membership Discounts: If you're part of an RV club or association, dealers might offer exclusive discounts. It's worth mentioning your membership during negotiations.

  • RV Show Specials: Attending an RV show can be advantageous as dealers frequently bring special deals, aiming to attract enthusiasts with show-only offers.

Remember to inquire about the following:

  • Warranty Options: The details of warranties and service agreements can add long-term value.

    • Standard Warranty: What's included?

    • Extended Warranty: Is it offered, and what's the cost?

  • Extra Bonuses: Dealerships may have various extras or add-ons. These could range from upgraded features to free maintenance services for a set period.

    • Upgrades: Can you get a better audio system or solar panels as a bonus?

    • Service: Are there complimentary maintenance checks or service appointments?

Leverage these perks to not only get the best deal on your new RV but also to establish a positive ongoing relationship with your dealer, which can be invaluable over the lifetime of your RV ownership.